Privacy Policy

At We Back Bristol, we respect your privacy and are committed to protecting any personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who we are

We Back Bristol is a community organisation dedicated to supporting local people and community initiatives across Bristol.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the details on our Contact page.

How your data is managed

We Back Bristol is the data controller for the personal information collected through this website. This means we are responsible for deciding how and why your personal information is used.
To help us operate our website and deliver our services, we use Quartet Community Foundation as our data processor. Quartet Community Foundation processes personal information on our behalf and only in accordance with our instructions and applicable UK data protection law.
Quartet Community Foundation has appropriate measures in place to protect your personal information and will not use it for its own purposes.
For more information about how Quartet Community Foundation processes personal data, please see their Privacy Policy:
https://quartetcf.org.uk/privacy-policy/

Information we collect

Depending on how you interact with our website, we may collect:

• Your name
• Your email address
• Your telephone number (if provided)
• Information you include in contact forms or enquiries
• Information submitted when signing up for newsletters or updates
• Technical information such as your IP address, browser type, device information, and pages visited (through website analytics)

How we use your information

We use your personal information to:

• Respond to enquiries and requests
• Communicate with you about our activities, services, or events (where you have requested this)
• Improve our website and user experience
• Monitor website performance and security
• Meet our legal obligations

We will only use your personal information where we have a lawful basis to do so under UK GDPR.

Newsletter and Marketing

If you choose to subscribe to our newsletter or updates, we will use your email address to send you information about We Back Bristol.
You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.
We will never sell or rent your personal information to third parties for marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience and to help us understand how visitors use our website.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can control or delete cookies through your browser settings.

Analytics

We may use website analytics services to understand how visitors use our website. These services collect anonymous or pseudonymised information, such as pages visited, time spent on the site, and general location information.
This information helps us improve our website and services.

Sharing your information

We only share personal information where necessary, including:

• Trusted service providers who help us operate our website or communications
• Where required by law or legal process

Any organisations that process information on our behalf are required to keep it secure and only use it for the agreed purpose.

How we protect your information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
While we take reasonable steps to safeguard your information, no method of transmitting data over the internet is completely secure.

How long we keep your information

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request that inaccurate information is corrected
• Request deletion of your personal information in certain circumstances
• Restrict or object to certain types of processing
• Request a copy of your information in a portable format where applicable
• Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us.
If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO).

Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
We encourage you to read the privacy policies of any websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
Any updates will be published on this page, together with the revised “Last updated” date.

Last updated: August 2026